Contact Us

We're Here to Help

At Bensovo, we want every shopping experience to be clear and convenient. Whether you need assistance choosing an accessory, checking an order, or understanding our store policies, our support team is ready to help.

For order-related questions, please include your order number and checkout email address in your message. This allows us to identify your purchase and provide more relevant assistance.

Customer Service Information

Email: service@bensovo.com
Phone: +86 13317154790

Please contact us by email for product inquiries, order updates, shipping questions, returns, and refunds.

Business Operator

Our online store is managed and operated by:

Hubei Huanglongjia Network Technology Co., Ltd.

Registered Business Address:
Shop No. 2-45, Caihuixiang, Hongqi Garden
No. 678 Youyi Avenue, Hongshan District
Wuhan City, Hubei Province, China.

Returns & After-Sales Assistance

If you wish to return an item or request assistance with a purchase, please email service@bensovo.com before sending any merchandise.

Please note that our business address is not automatically designated as a return destination. Do not send returned products there unless our customer support team has provided specific instructions.

After reviewing your request, we will explain the applicable return process and provide the appropriate return address and further instructions.

Thank you for choosing Bensovo. We appreciate your interest in our store and look forward to assisting you.